Workshop Cancellation Policy
DEPOSITS AND PAYMENTS:
In order to secure a place on my privately organised workshops we require a 50% deposit. The balance of the payment is payable no later than one calendar month before the workshop is due to commence.
If we have not already received payment from you a week before the time the balance is due we shall send you a reminder by email. If we do not receive payment by the due date, your place on the course will be opened up for a replacement candidate and your deposit will be forfeited.
Due to the fact that the deposit is used to cover initial and often non-refundable expenses, such as airfares, reserving course accommodation and studio space, etc, deposits are generally non-refundable after a certain period unless a suitable replacement participant can be found for you.
Cancellations will be processed as follows:
More than 2 calendar months before the start of the course:
For the Dorset 2018 Workshop, full refund (minus any payment processing charges)
Between 1-2 calendar months before the start of the course:
Deposit is non-refundable unless a replacement participant can be found.
Less than one calendar month before the course:
No refunds will be given and your tuition fee will be forfeited unless we can find a replacement participant for you.
As the booking policy of the Kingcombe Centre requires payment in full for the entire group booking 2 months in advance, this refund policy will be strictly enforced.
That said, we do understand that life doesn't always go according to plan and if something unexpected does happen that means you are not able to attend the workshop, please let us know as soon as possible and we will try our best to find a suitable replacement for you. However, as we cannot guarantee that a replacement will always be available or that the replacement student will want to take the same accommodation option as you, we strongly recommend that participants take out travel insurance to protect themselves from financial loss.
If we are forced to cancel the workshop for any reason, the entire balance of what you have already paid will be refunded.
Why would we cancel a workshop?
There are very few circumstances that would force us to cancel a workshop and we are very aware that people will have gone to great effort and cost to be able to attend. Obviously the extreme can happen though and although we will refund in full any payments made to us, we are not responsible for any other non-refundable costs that may be incurred, such as flights, transport or independently arranged accommodation. For this reason we once again strongly urge you to purchase travel insurance to protect against this eventuality.
We require a minimum of 8 people to be attending in order to make the workshop financially viable. If we find that we are not going to reach the required minimum within a month or so of the course date, we shall let you know and will decide at the time what we intend to do. The chances are that we'll continue with the course anyway, given the non-refundable nature of the venue and of our transport costs but on the off-chance that the course doesn't go ahead, we will offer a complete refund of all payments made.
If you suffer a personal emergency in the run-up to the course or during the course itself, please let us know immediately. We will work with you to support and refund you wherever possible.